Frequently Asked Questions
Do you offer International shipping?
Yes, we ship worldwide. Delivery times and shipping fees may vary depending on the destination. Contact us at +91 9211501191 or email us at info@thegreenhyde.com to know more.
Do you accept Returns and Exchanges?
Returns are accepted within 7 days of receiving your order. Items priced below ₹1,000 are non-returnable and not eligible for exchange or refund. We recommend reviewing product details carefully before making a purchase. For products above ₹1,000, our standard return and exchange policy applies.Exchanges are only available in the case of damaged items.
Are plant-based products more expensive?
Some may have a higher upfront cost due to sustainable sourcing and ethical production, but they often save money in the long run by being reusable, durable, and eco-friendly.
Who makes your products?
Our products are made by skilled artisans who share our commitment to sustainable materials and responsible production practices.
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Why should I choose plant-based products?
Plant-based products are eco-friendly, cruelty-free, and biodegradable. They help reduce deforestation, pollution, and reliance on fossil fuels while supporting a more ethical and sustainable lifestyle.
Do plant-based products biodegrade, and how should I dispose of them?
Most plant-based products are biodegradable or compostable. Always check disposal instructions—some bioplastics may require industrial composting, while others can be home-composted or recycled.
Is plant-based leather water & heat resistant?
Yes, most plant-based leathers have some level of water resistance, but they are not completely waterproof.
Plant-based leather is heat-resistant to some extent and can crack or deform under high temperatures. All types should be kept away from prolonged direct sunlight, high heat, or hot surfaces to maintain durability.
Do plant-based products have a shorter shelf life?
Shelf life depends on the product and how it’s stored. Many plant-based products last between 5 to 8 years, and their durability often makes them a long-term sustainable choice.